Terms of Use

UALOOP TERMS OF USE

These Terms of Use ("Terms") constitute a legally binding agreement between Pixlr Pte. Ltd. (or such other entity identified on the UALoop website) ("UALoop", "we", "our" or "us") and you ("you", "your" or "User") governing your access to and use of the UALoop platform, website (https://ualoop.ai/), mobile applications, APIs and related products and services.

Please read these Terms carefully before using the Services.

1. Acceptance of these Terms

1.1 By accessing, browsing, registering for, subscribing to or otherwise using UALoop, you acknowledge that you have read, understood and agree to be legally bound by these Terms, our Privacy Policy, Licensing Agreement, Cookie Policy and any other policies, guidelines or additional terms that we may publish from time to time (collectively, the "Agreement"), all of which are incorporated herein by reference.

1.2 If you do not agree to these Terms, you must immediately discontinue your access to and use of the Services.

1.3 If you access or use the Services on behalf of a company, corporation, partnership or other legal entity, you represent and warrant that:

(a) you have full authority to bind such entity to these Terms;

(b) such entity agrees to be bound by these Terms; and

(c) references to "you" include both the individual user and the legal entity.

1.4 You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is higher, to use the Services. If you are under the applicable age of majority, you may only use the Services under the supervision of your parent, legal guardian or another legally authorised adult who agrees to be bound by these Terms.

1.5 UALoop reserves the right to modify, amend or update these Terms at any time. Any revised Terms shall become effective upon publication on the UALoop website unless otherwise stated. Your continued use of the Services following such publication constitutes your acceptance of the revised Terms.

2. Definitions

Unless the context otherwise requires, the following terms shall have the meanings set out below.

"Account" means the registered user account created to access the Services.

"AI" means artificial intelligence, machine learning, generative AI, large language models and any similar computational technologies.

"AI Output" means any text, image, video, audio, design, recommendation, report, analysis, marketing copy, advertisement, campaign suggestion or other content generated by the AI Services.

"Campaign" means any advertising, promotional or marketing campaign created, managed or monitored through the Services.

"Content" means any information, text, graphics, logos, trademarks, advertisements, prompts, videos, audio, images, datasets, reports, documents or other materials.

"Marketing Assets" means templates, creative assets, stock content, AI-generated content, brand materials and any other content made available through the Services.

"Paid Services" means any subscription-based or fee-paying Services offered by UALoop.

"Services" means the UALoop platform, website (https://ualoop.ai/), mobile applications, APIs, AI services, analytics tools, campaign management services, content libraries and all other products and services made available by UALoop from time to time.

"Third-Party Services" means any services, software, APIs or platforms operated by parties other than UALoop.

"User Content" means any Content uploaded, submitted, created, imported, generated, stored or otherwise made available by you through the Services.

3. Description of Services

3.1 UALoop is an AI-powered marketing automation platform that provides users with tools and services to create, manage, optimise and analyse marketing campaigns. Depending on the subscription plan, the Services may include, but are not limited to, AI-assisted marketing content generation; AI video composer; AI copywriting; advertisement trend discovery; competitor campaign analysis; campaign management; campaign performance tracking; marketing analytics and reporting; content libraries and creative assets; workflow automation; collaboration features; integrations with third-party marketing platforms; and such additional products, features or services as UALoop may introduce from time to time.

3.2 The Services are intended to assist users in marketing and advertising activities only.

UALoop does not provide legal, financial, tax, regulatory or professional marketing advice.

3.3 UALoop reserves the right to modify, suspend, discontinue, replace or introduce any feature, functionality, Services, pricing structure or subscription plan at any time without prior notice.

3.4 Certain Services may be offered as beta, preview, experimental or early-access features. Such features are provided on an "as available" basis and may be modified or withdrawn at any time.

4. Account Registration

4.1 Certain features of the Services require you to create an Account. You agree to provide complete, accurate and up-to-date information during registration and to promptly update such information whenever necessary.

4.2 You are solely responsible for maintaining the confidentiality of your login credentials, restricting access to your Account, all activities conducted through your Account and ensuring that all users authorised by you comply with these Terms.

4.3 You shall immediately notify UALoop if you become aware of any unauthorised use of your Account, any compromise of your password or any suspected security incident. UALoop shall not be responsible for any losses arising from your failure to safeguard your Account.

4.4 UALoop reserves the right to suspend or terminate any Account if:

(a) the information provided is false or misleading;

(b) fraudulent or unlawful activity is suspected;

(c) these Terms have been violated; or

(d) continued access may expose UALoop or other users to security or legal risks.

5. Subscription Plans and Fees

5.1 Certain Services are provided free of charge, while other Services require payment of subscription fees. Subscription plans, pricing, available features and usage limits are published on the UALoop website and may be updated from time to time.

5.2 By subscribing to any Paid Services, you authorise UALoop to charge your selected payment method for all applicable fees, taxes and other charges. Unless otherwise stated, subscriptions automatically renew for successive billing periods unless cancelled before the renewal date.

5.3 All subscription fees are quoted in United States Dollar (USD) and are payable in advance, exclusive of applicable taxes which shall be borne by you unless expressly stated otherwise and non-refundable except where required by applicable law.

5.4 UALoop may revise subscription pricing at any time. Price changes shall apply to subsequent renewal periods after reasonable prior notice has been provided.

6. AI Credits and Usage Limits

6.1 Certain AI-powered Services operate using usage credits ("AI Credits"). The number of AI Credits allocated depends on your subscription plan.

6.2 Unused AI Credits may expire in accordance with the period specified at the time of purchase unless otherwise required by law.

6.3 UALoop reserves the right to impose fair use limits, rate limits, concurrency limits or other technical restrictions to ensure the stability and equitable availability of the Services.

7. Organisation and Team Accounts

7.1 UALoop may permit organisations to create team or enterprise workspaces.

7.2 Workspace administrators may invite users, assign permissions, remove users, manage subscriptions, access organisation data and control workspace settings.

7.3 Each organisation is responsible for ensuring that its authorised users comply with these Terms. UALoop may treat any action taken by an authorised administrator as binding upon the organisation.

8. Marketing Campaign Management

8.1 The Services may enable you to create, edit, publish, schedule, monitor and analyse marketing campaigns.

8.2 You acknowledge that all decisions relating to your Campaign, advertisements, promotional materials, targeting, budgets and marketing strategies remain solely your responsibility.

8.3 UALoop does not guarantee that any Campaign will:

(a) achieve any minimum number of impressions;

(b) generate sales;

(c) improve conversion rates;

(d) increase return on advertising spend;

(e) comply with any third-party advertising platform requirements; or

(f) produce any particular commercial outcome.

8.4 You remain solely responsible for ensuring that all Campaign comply with applicable laws, regulations, industry codes, advertising standards and the policies of any third-party platforms on which your Campaign are published.

9. AI Services

9.1 The Services utilise artificial intelligence, machine learning, large language models and other automated technologies ("AI Services") to assist you in creating, analysing, organising and optimising marketing materials and Campaign.

9.2 The AI Services are intended solely as decision-support tools. AI Outputs are generated algorithmically and do not constitute legal, financial, accounting, tax, regulatory, investment or professional marketing advice. Users should independently review and verify all AI Outputs before relying upon or publishing them.

9.3 You acknowledge and agree that AI technology is probabilistic in nature and may generate outputs that are inaccurate, incomplete, misleading, biased, offensive, outdated or otherwise unsuitable for your intended purpose.

9.4 UALoop makes no representation or warranty regarding the accuracy, completeness, legality, originality, reliability, commercial value, merchantability or fitness for a particular purpose of any AI Output.

9.5 You are solely responsible for reviewing, editing, approving and verifying all AI Output before publication, commercial use, distribution, advertising, submission or communication to any third party. UALoop shall not be responsible for any consequences arising from your reliance upon AI Output.

9.6 UALoop may utilise AI technologies supplied by third-party providers. Accordingly, the availability, response times, capabilities and quality of the AI Services may change without prior notice. UALoop reserves the right to modify, suspend or discontinue any AI Service at any time.

10. User Content and Marketing Assets

10.1 You retain all ownership rights in and to your User Content. Nothing in these Terms transfers ownership of your User Content to UALoop.

10.2 By uploading, importing, generating, storing or otherwise making available User Content through the Services, you grant UALoop a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, modify, transmit, display, process, analyse, and otherwise use the User Content solely for the purposes of providing the Services, improving platform functionality, maintaining security, complying with applicable laws, developing new features and enforcing these Terms.

10.3 You represent and warrant that:

(a) you own or have obtained all necessary rights, licences, permissions and consents relating to your User Content;

(b) your User Content does not infringe any intellectual property or proprietary rights;

(c) your User Content does not violate any applicable law;

(d) your User Content is not defamatory, fraudulent, deceptive or misleading; and

(e) you have obtained all necessary consents from any identifiable individuals or properties appearing in your User Content.

10.4 UALoop may make available templates, stock content, icons, graphics, layouts, AI-generated assets and other marketing resources ("Marketing Assets"). Unless otherwise expressly stated, Marketing Assets remain the exclusive property of UALoop or its licensors. Your use of Marketing Assets is subject to these Terms and any applicable licensing terms.

11. Intellectual Property Rights

11.1 UALoop and its licensors retain all right, title and interest in and to the Services, the software, AI models, source code, object code, algorithms, interfaces, documentation, trademarks, logos, domain names, databases, Marketing Assets and all related intellectual property rights. No ownership rights are transferred to you under these Terms.

11.2 Subject to your compliance with these Terms, UALoop grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services solely for your internal business purposes.

11.3 Except as expressly permitted under these Terms, you shall not copy, reverse engineer, decompile, disassemble, modify, create derivative works, sell, lease, sublicense, redistribute, scrape or commercially exploit any part of the Services.

12. Acceptable Use

12.1 You agree not to use the Services to violate any applicable law, infringe any intellectual property rights, impersonate another person, distribute malware, conduct phishing activities, send spam, generate deceptive advertisements, create misleading marketing materials, publish unlawful content, harass, threaten or abuse others, interfere with the operation of the Services, circumvent security measures, scrape data from the Services, use bots except as expressly authorised, upload malicious code; attempt unauthorised access to the Services, create content promoting terrorism, violence or organised crime, create child sexual abuse material or exploit minors, violate sanctions or export control laws, or use the Services in any manner that may damage UALoop's reputation.

12.2 UALoop reserves the right to remove any content or suspend any Account that violates this Section.

13. Advertising Compliance

13.1 You are solely responsible for ensuring that all advertisements, Campaign and promotional materials created, published or distributed through the Services comply with all applicable laws, regulations, advertising standards, consumer protection laws, privacy laws, and industry codes.

13.2 Where advertisements are published through third-party platforms including Meta, Google, TikTok, LinkedIn, X or any other platform, you are solely responsible for complying with the applicable advertising policies of those platforms.

13.3 UALoop does not review, approve or endorse any advertisement, Campaign or Content created by users.

14. Third-Party Services and Integrations

14.1 The Services may integrate with third-party software, APIs and platforms. UALoop does not own or control such Third-Party Services and makes no representations regarding their availability, security, accuracy, reliability or continued compatibility.

14.2 Your use of Third-Party Services is governed by the applicable terms imposed by those third parties. UALoop shall not be liable for any interruption, loss of functionality or damages arising from Third-Party Services.

15. Campaign Analytics

15.1 UALoop may provide dashboards, reports, forecasts and campaign performance metrics. Such analytics may be generated using information obtained from AI models, Third-Party Services, publicly available information, user-provided information or internal algorithms.

15.2 Campaign analytics are provided for informational purposes only. UALoop does not guarantee the accuracy, completeness or timeliness of any analytics, forecasts or recommendations.

16. AI Output

16.1 Due to the nature of artificial intelligence, identical or substantially similar outputs may be generated for other users.

16.2 UALoop does not guarantee that any AI Output is unique or exclusive to you.

16.3 UALoop does not warrant that AI Outputs are free from third-party intellectual property claims, suitable for trademark registration, copyrightable, non-infringing or may be used without legal review.

16.4 You are solely responsible for conducting appropriate legal clearance before commercial use.

16.5 Subject to these Terms and your subscription plan, UALoop grants you the right to use AI Outputs generated through the Services for lawful commercial and non-commercial purposes, unless otherwise restricted by applicable licensing terms or the specific subscription plan.

17. Privacy and Data Protection

17.1 UALoop collects, uses, processes, stores and discloses personal data in accordance with its Privacy Policy, which forms part of these Terms.

17.2 You represent and warrant that you have obtained all necessary rights, consents and lawful authority to provide any personal data uploaded to or processed through the Services.

17.3 Where you process personal data through the Services, you remain the data controller (or equivalent under applicable law) and are solely responsible for ensuring compliance with all applicable data protection and privacy laws.

17.4 UALoop may engage third-party service providers, cloud hosting providers, artificial intelligence providers and subcontractors to provide the Services. Such providers may process data on behalf of UALoop in accordance with applicable laws and appropriate contractual safeguards.

17.5 You acknowledge that data may be transferred to and processed in jurisdictions outside your country of residence where such transfer is necessary for the provision of the Services.

18. Aggregated and Anonymous Data

18.1 UALoop may collect, generate, compile and use aggregated, anonymised or de-identified data derived from the use of the Services for purposes including, but are not limited to, improving the Services, enhancing AI models, developing new products and features, security monitoring, statistical analysis, benchmarking or research and development.

18.2 Such aggregated or anonymised data shall not identify you or any individual and shall remain the exclusive property of UALoop.

19. Suspension and Termination

19.1 UALoop may immediately suspend, restrict access to the Services or terminate if:

(a) you breach these Terms;

(b) your use poses a security risk;

(c) fraudulent or unlawful activity is suspected;

(d) required by law;

(e) necessary to protect the Services or other users; or

(f) continued provision of the Services is commercially impracticable.

19.2 You may terminate your Account at any time by following the procedures made available through the Services. Termination of your Account does not entitle you to any refund except where required by applicable law.

19.3 Upon termination:

(a) your licence to use the Services immediately ceases;

(b) access to your Account may be disabled;

(c) UALoop may delete User Content after any applicable retention period;

(d) provisions intended to survive termination shall remain in force.

20. Warranty Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UALOOP DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND QUIET ENJOYMENT. UALOOP DOES NOT WARRANT THAT: THE SERVICES WILL OPERATE UNINTERRUPTED; THE SERVICES WILL BE ERROR-FREE; DEFECTS WILL BE CORRECTED; AI OUTPUT WILL BE ACCURATE OR SUITABLE; CAMPAIGN WILL ACHIEVE COMMERCIAL SUCCESS; INTEGRATIONS WITH THIRD-PARTY SERVICES WILL REMAIN AVAILABLE; OR THE SERVICES WILL ALWAYS BE SECURE. You acknowledge that AI technologies are inherently probabilistic and may generate incorrect or misleading information. UALoop recommends that all AI Output be independently reviewed prior to use.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UALOOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, LOSS OF GOODWILL OR BUSINESS INTERRUPTION ARISING OUT OF OR IN CONNECTION WITH THE SERVICES. WITHOUT PREJUDICE, UALOOP'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO UALOOP DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

22. Indemnity

You agree to defend, indemnify and hold harmless UALoop, its affiliates, directors, officers, employees, contractors, licensors and agents from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or relating to your use of the Services, your User Content, your Campaign or advertisements, your breach of these Terms, your infringement of any intellectual property rights, your violation of any applicable law or regulation or any claim arising from content generated, published or distributed by you through the Services.

23. Force Majeure

UALoop shall not be liable for any delay or failure in performing its obligations under these Terms resulting from events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, governmental actions, epidemics, failures of telecommunications networks, cloud service interruptions, failures of third-party AI providers or internet outages.

24. Assignment

You may not assign, transfer or otherwise dispose of any rights or obligations under these Terms without UALoop's prior written consent. UALoop may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate restructuring or sale of assets.

25. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute, controversy or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Rules for the time being in force. The tribunal shall consist of one (1) arbitrator. The seat of arbitration shall be Singapore. The language of arbitration shall be English.

26. Notice of Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and it is accessible on the Services, you may notify our copyright agent by providing the following details:

(a) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(b) Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works on the Services;

(c) Identification of the material that is claimed to be infringing or to be subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit UALoop to locate the material;

(d) Information reasonably sufficient to permit UALoop to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

(e) A statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(f) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The above information must be submitted as a written notification to: info@pixlr.com.

27. General Provisions

27.1 These Terms, together with the Privacy Policy, Cookie Policy, Licensing Agreement and any other documents expressly incorporated by reference, constitute the entire agreement between the parties.

27.2 If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

27.3 Failure by UALoop to enforce any provision shall not constitute a waiver of that provision or any other provision.

27.4 Nothing in these Terms creates any partnership, agency, employment or joint venture relationship between the parties.

27.5 You consent to receive notices and communications electronically and agree that such communications satisfy any legal requirement that communications be in writing.

27.6 Any provisions which by their nature should survive termination, including provisions relating to intellectual property, confidentiality, indemnity, limitation of liability and dispute resolution, shall survive termination of these Terms.

Last updated: 24 July 2026.